Q-See QC3016 Manual de servicio

1QC SERIESANALOG HDDVRSUSER MANUALQC828 NVR 8 ChannelsESCFNRECSHIFTENTERPOWERHDD1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 NET

10CONNECTIONS AND CONTROLSCHAPTER 2This chapter covers the ports and connectors on your DVR along with providing an introduction to the on-screen cont

112.1 CONNECTIONSThe illustrations below show the ports found on the back of your DVR. Their location will differ by model, but their function will be

12VGADC 48VDC 12VRS232AUDIOINVIDEOOUTVGADC 48VDC 12VRS232AUDIOINVIDEOOUTVGADC 48VDC 12VRS232AUDIOINVIDEOOUTVIDEO OUT (BNC)Also used for connecting a s

13PICTURE 2.2-2PICTURE 2.2-12.2 MOUSE CONTROLYour DVR is controlled through the USB mouse. Some models also include an infrared remote control and but

142.3 REMOTE CONTROLThe buttons on the Remote Control operate in the same manner as on a conventional video player remote. Some buttons have multiple

15Single Screen 4 Screens 8 Screens9 Screens 16 Screens2.4 LIVE VIEWLive View is the default mode for your DVR. It will display the video feeds from y

16Took out “Remote Device”& Auto FocusSHORTCUT MENUIn Live View mode, right-clicking anywhere on the screen will bring up the pop-up Shortcut Menu

17STATUS ICONSThere are four icons that will appear on the left side of each channel’s view. They provide a quick look at that camera’s status.NAVIGAT

18PICTURE 2.4-5SHORTCUT VIDEO CONTROLSMoving the mouse to the upper center of a channel with a live feed will reveal the Shortcut Video Controls. Thes

192.5 ON-SCREEN MENUS AND WINDOWSYour DVR will normally display live video from your cameras in the Live Viewing mode. It is configured to record video

2© 2014 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware d

20Menu Tree Change:Deleted POE SwitchDeleted RemoteFUNCTIONSSearch/PlaybackBackupShutdownCameraEventNetworkStorageSystemSETTINGSRemoteImageCamera Sett

212.6 PAN-TILT-ZOOM CAMERASAnalogHD Pan-Tilt-Zoom (PTZ) cameras are plug-and-play like other AnalogHD cameras. Unlike conventional PTZ cameras, they d

22PICTURE 2.6-4PICTURE 2.6-5EXPANDED CONTROLSClicking on the arrow at the far right of the PTZ Control window reveals the expanded controls area which

23Border (Auto-Scan)Use this to set the left and right end points for the camera to shift between during its Auto-Scan. The two points can be at diffe

24FUNCTIONSCHAPTER 3This chapter covers the most commonly used, day-to-day features which are found in the Functions area at the top of the menu. Subj

25Su Mo Tu We Th Fr Sa1 2 3 4 5 6 78 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 25 26 27 2829 30 31Stop Sync All Record Normal Alarm Motion242

26SEARCHSelect recorded videos to play back, back up, or lock for later using the Search function. You can reach the Search and Playback window can be

27PICTURE 3.1-7PICTURE 3.1-9PICTURE 3.1-8STEP 5. Once you have refined your search, click on the File Search (Picture 3.1-7) button to refresh your res

28PICTURE 3.2-13.2 PLAYBACKOnce you’ve selected your video(s), you can control the playback in the same manner as using a VCR or computer’s media play

29PICTURE 3.2-2Start, Stop and PlayClicking either of the Play buttons will start the playback in the desired direction. The button’s icon will change

3About this ManualNOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your

30DIGITAL ZOOMDigital zoom in video playback operates differently than it does in Live View as described at the beginning of this chapter. Both are d

31PICTURE 3.2-5PICTURE 3.2-6SAVING A FILEThis process lets you back up the files you’ve selected. If you want to back up a lot of files, please see the

323.3 BACKUPThis DVR supports backing up files from the hard drive to both an external USB storage device as well as over a network. Network downloads

33Once you have selected the files, press Start to begin the download. A progress bar will be displayed showing estimated time remaining. During the do

343.4 SHUTDOWNThe DVR should never be shut off by unplugging it or by using the power switch without first using the Shutdown function. This function a

35PICTURE 3.4-3PICTURE 3.4-2TURN OFF STARTUP WIZARDOnce the DVR is connected to the network and the Internet, there is no need to run the Startup Wiza

36SETTINGSCHAPTER 4Most users will make occasional changes to their system using the Settings area of the menu as they become more familiar with their

37PICTURE 4.1-14.1 CAMERAUse the Camera menu to add cameras, adjust their video settings, set recording schedules and control Pan-Tilt-Zoom (PTZ) came

38CAMERA SETTINGSThis submenu has three tabs covering the video stream (data transmission), on-screen displays of information and event notice snapsho

39PICTURE 4.1-3PICTURE 4.1-5PICTURE 4.1-4Overlay Tab This window has controls for on-screen displays from the camera as well as for masking sensitive

4TABLE OF CONTENTS1. INTRODUCTION 6For Your Safety 7Features and Capabilities 82. CONNECTIONS AND CONTROLS 102.1 Connections 112.2 Mouse Control

40CAMERA NAMENaming your cameras to something more descriptive may help you or other users quickly identify the area in view.PICTURE 4.1-6PICTURE 4.1-

41PICTURE 4.1-8RECORD SCHEDULEYour DVR comes from the factory set up to record whenever motion is detected. If you need to modify this schedule, this

42PICTURE 4.1-9Setting a Recording ScheduleThere are two ways to set up your schedule - either sheduling blocks of time using the timeline, or by sett

43PICTURE 4.1-10PICTURE 4.1-11PICTURE 4.1-12RECORD STATUSThis window offers a quick way to override the current camera settings should the need arise.

44PICTURE 4.2-1PICTURE 4.2-24.2 EVENTNow that you’ve set up the recording schedule, you can use the Event window to direct the actions that the DVR wi

45Added HDCVI vs Serial plus additional picture.The lower portion of the Motion Events window lets you control how the DVR will react when it detects

46PICTURE 4.2-5ALARM This window handles inputs from external alarms and sensors in the same way that the Detections window handles camera inputs. If

47PICTURE 4.2-9PICTURE 4.2-8ABNORMALITYIf the DVR experiences an error with its hard disk drive (HDD) or its network connection, it can alert you to t

484.3 NETWORKThe network settings control how the DVR communicates with your local network, and the Internet. For most users, following the instructio

49PICTURE 4.3-2PICTURE 4.3-3PORTSPorts are the “doorways” through which data travels to and from the DVR. Max Connection - Your DVR will support up to

54.3 Network 48TCP/IP 48Ports 49PPPOE 49DDNS 49UPnP 50Block/Allow List 50Email 50FTP 514.4 Storage 52Hard Disk (HDD) Manager 52Grouping 534.5 Syst

50PICTURE 4.3-5PICTURE 4.3-6PICTURE 4.3-7UPNPUniversal Plug ‘n Play is a technology that allows devices to discover each other on a network, which sim

51Interval–ThisadjuststheamountoftimethatwillpassbeforetheDVRsendsoutanothere-mail.Theinterval can be set from 0 minutes to 6 hours

524.4 STORAGEThis window helps you manage your DVR’s internal hard drive(s). PICTURE 4.4-1HARD DISK (HDD) MANAGERThis window shows the status of your

53PICTURE 4.4-2GROUPINGOn systems with more than one internal hard drive, you can group multiple hard drives into a group that will act as a larger, s

544.5 SYSTEMSettings in this menu control the basic operations of the DVR itself. Among the other options, you can make changes to settings you made w

55Network Time Protocol–ThisallowsyourDVRtousethesametimeserverthatyourcomputerdoestoadjust its internal clock. •Youcanalsousean

56GeneralResolution–Adjustthescreenresolutiontomatchyourmonitor’scapabilities.Transparency –Youcanmakeyouron-screenmenusmoretranspa

57PICTURE 4.5-7PICTURE 4.5-8ACCOUNT SETTINGSThis is the account management window where you can add and remove users as well as change user settings a

58PICTURE 4.5-9AUTO MAINTENANCEJust like your computer, the DVR can benefit from being restarted. This allows it to clear the memory and other temporar

59PICTURE 4.5-10IMPORT AND EXPORTIf you are using more than one QC DVR, you can copy the settings from one machine to the other.•WhenyouinsertaUS

6INTRODUCTIONCHAPTER 1Get to know your new system a little better. Subjects in this chapter:Important safety warnings. 7Product features. 8

60PICTURE 4.5-11PICTURE 4.5-12DEFAULTRestore some or all of your system’s factory settings. UPGRADEQ-See is committed to improving our products. If yo

61INFORMATIONCHAPTER 5The Information section gives you easy access to information about your DVR’s status. These windows are read-only as changes are

625.1 SYSTEM INFORMATIONGet information on the status and health of your hard drive(s) as well as the data load on your system and network connection.

63RECORDThis window shows the date and time of the first and last recordings on a hard drive.PICTURE 5.1-3PICTURE 5.1-4PICTURE 5.1-5BITS PER SECOND (BP

645.2 EVENT INFORMATIONThis window shows the active event status of your DVR and connected cameras. PICTURE 5.2-1•Itemswillbegrayedoutunlessthe

655.3 NETWORK INFORMATIONThis is one of the “active” windows in the Information section. Here, you can see who is logged into your DVR as well as see

66PICTURE 5.3-3PICTURE 5.3-4 TESTYou can see the status of your DVR’s connection to remote cameras and save the results for analysis. This is useful i

675.4 ACTIVITY LOGThis searchable window contains the list of all user and system activities such as reboots, time updates and etc.PICTURE 5.4-1•You

685.5 SCAN N’ VIEWYou used the Scan N’ View feature to connect your DVR to the Internet, your mobile devices and your network. You can easily connect

69AppendixThis section contains additional instructions for specific tasks and troubleshooting.Subjects in this chapter:Connecting Alarms and External

7FOR YOUR SAFETYTo prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in th

70A.1 CONNECTING ALARMSSetting up alarm notifications is covered in Section 4.2 in this manual. This section covers how to connect alarms to your DVR.

71The alarm output port should not be directly connected to a higher power load (greater than 1A) to avoid high current which may damage the relay. Us

72A.2 HARD DRIVE INSTALLATION/REMOVAL •YourDVRusesoneormorestandardcomputerA/V-ratedSATA(SerialAdvancedTechnology Attachment) hard disk d

73PICTURE A.2-3PICTURE A.2-4PICTURE A.2-5PICTURE A.2-7PICTURE A.2-6PICTURE A.2-8STEP 4. Line up hard drive mounting screws with mounting holes at the

74A.3 TROUBLESHOOTING1. The DVR does not boot up properly Possible Causes:a. Input power is not correct - check power supply.b. Power switch button

758. There is no audio when monitoring. Possible Causes:a. Channel with audio is not full screen, make the channel you want to hear audio on full sc

76Changed answer b16. Remote control does not work. Possible Causes:a. Need to enter the correct Device ID on the remote control.b. Distance over

772-year Limited WarrantyThank you for choosing Q-See to provide for your security needs, and welcome to the Q-See community! We stand behind the qual

8FEATURES AND CAPABILITIES Your Analog HD DVR (Digital Video Recorder) contains brand new technology with professional-grade features and flexibility t

9NOTE! Depending on your point of purchase, your DVR may have the hard disk drive already installed. If your drive was packaged separately or if you w