Q-See QS434 Manual de usuario descargar pdf (Pagina 67)

TROUBLESHOOTING Model #: QS434

60 | Page

Error

Possible Causes

Solutions

• The image on the DVR

appears but does not

have sound

• Audio cables are loose or have

been disconnected

• Check the AUDIO connections to the DVR

• Audio channels have been

disabled in the system menu

• Check the configurations: Main>Menu>Record>Audio

• Volume on external speakers

(not included) is low or off

• Increase volume on external speakers (not included)

• A “whirring” noise is

coming from the system

• Fan is active

• The fan means the exhaust fan is working normally

• The system beeps at

startup

• System emits a beep at startup

• The beep at startup is normal

• The system beeps during

motion detection

• Motion detection is enabled but

the alarm buzzer is activated

• Open the Main Menu and click Advance

• Click ALARM; set the Buzzer to 0s and click APPLY

• I am not receiving email

notifications

• Email notification is disabled • Open Main Menu>Advance>Alarm; click EMAIL

SETUP; under EMAIL select ON

• Default system setting is

disabled but you have not

entered your own SMTP

information

• If you want to use your own SMTP server, deselect the

Default box and enter your SMTP Server address,

Port, User name and Password in the respective fields

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Q-See QS434 Manual de usuario Pagina 67